AIR-Compliant Flu Vaccination Reporting for Workplaces
Every flu vaccination we deliver is reported to the Australian Immunisation Register — automatically, for every employee, with or without a Medicare card.
Request a QuoteThe Australian Immunisation Register (AIR) is the national register of vaccinations given in Australia. Reporting influenza vaccinations to AIR has been mandatory for vaccination providers since 1 March 2021, with reporting requirements strengthened in 2024 and 2025.
Corporate Care reports every workplace flu vaccination we deliver to AIR, including for employees who don’t hold a Medicare card. For your employees, that means their flu shot appears on their official immunisation record automatically. For your organisation, it means the program is compliant without anyone chasing paperwork.
What is the Australian Immunisation Register?
AIR is the whole-of-life national register that records vaccinations given to people of all ages in Australia, administered by Services Australia. One person, one record — whether the vaccine was given by a GP, a pharmacist, or a Registered Nurse at a workplace clinic.
For an employee, the register is what makes proof portable. A flu vaccination given at your workplace is on their record in myGov, ready whenever a site induction or a new employer asks. See flu vaccination certificates for the proof side.
Mandatory AIR reporting: what changed in 2024 and 2025
Influenza vaccination reporting to AIR became mandatory for all vaccination providers on 1 March 2021. The changes in March 2024 and March 2025 didn’t change that — they added to what must be reported for every dose, including the vaccine type (from March 2024) and whether the person was pregnant at the time of vaccination (from March 2025).
What that means in practice for a workplace program: every dose given at your clinic must reach AIR, complete and on time. That’s a legal obligation on the provider, not a best-practice suggestion. When your provider treats reporting as core infrastructure, you never have to think about it.
What we report to AIR after your workplace clinic
Corporate Care runs paperless workplace clinics, so the data AIR requires is captured once, at booking and consent — no forms to transcribe, no records to chase after clinic day. For each vaccinated employee we report:
- Identity — first name, last name, date of birth, gender, contact details
- Medicare details — card number and individual reference number, where the employee provides them; home address where there’s no Medicare card
- The vaccination — vaccine brand, batch number, dose, date given, and the vaccine-type details AIR requires, including whether the person was pregnant at the time of vaccination
- The provider — Corporate Care’s AIR provider details and the administering nurse
Employer-funded flu programs aren’t Medicare-billed — we collect Medicare details because AIR’s reporting rules require them where the employee has them, and they’re how the register matches the vaccination to the right person’s record. Employees without a Medicare card are still reported and still get an AIR record. AIR requires providers to report within 24 hours and no more than 10 working days after the vaccination.
What your wellbeing team receives
AIR reporting is between the provider and the register — your organisation never touches it, and doesn’t need to. What you receive from a Corporate Care program is the operational layer: a participation report broken down clinic by clinic, so you know who attended, coverage across sites, what the program delivered — and that the invoice matches the attendance.
That separation is deliberate. Your employees’ clinical records stay on their own AIR record, where only they can see them; your program records stay operational. You get the evidence trail without ever holding anyone’s medical information — which is exactly where a wellbeing team wants to be.
How to access your immunisation history statement
The immunisation history statement is the official record of everything on a person’s AIR record, and any employee can get theirs in minutes:
ONLINE
myGov + Medicare
Sign in to myGov, open your linked Medicare service, and go to your immunisation history. The statement downloads as a PDF — Services Australia’s guide walks through each step.
ON YOUR PHONE
The myGov app
The same statement, from the myGov app — useful when a site induction asks for proof and you’re already standing at the gate.
BY PHONE
Call the AIR line
Can’t get online? Call the AIR line on 1800 653 809 and ask for your statement to be posted — allow up to 14 days. Any vaccination provider can also print it for you. Not eligible for Medicare? Link the Individual Healthcare Identifiers service to your myGov account and download it there.
Australian Immunisation Register contact details and hours
AIR general enquiries: 1800 653 809, Monday to Friday, 8 am to 5 pm. For anything about a Corporate Care workplace clinic — a record you expected to see, a program question, a flu vaccination program for next season — call us on 1300 79 74 10 or email flu@corporatecare.com.au; it’s usually faster to check our records first.
Talk to Us About AIR-Compliant Reporting
Tell us your employee count, your sites, and whether your current program reports to AIR — we'll show you what compliant looks like.
What Our Clients Said
More than 9 in 10 respondents rate us 9 or 10, year after year. NPS 92. Shared with our customers’ permission — quotes are real, lightly edited only for clarity.
“Staff was wonderful and professional. Very kind and made me feel at ease, as well as super fast. Thank you!”
“Satisfied. Service was convenient, easy to use and customer service was friendly.”
“The experience was great. Super easy process prior to the day and supportive/friendly on the day.”
“Process was so easy, supported with multiple acknowledgements and reminders. Lollipops are always appreciated :-)”
“Seamless and excellent experience! Thanks so much. Would definitely recommend to colleagues.”
“Easy booking, good to have several reminders. Easy to access location and no wait time.”
“All good. Easy with it being available on-site. Plan to take advantage of this next year.”
“The appointment was quick and convenient — all done and dusted inside 5 mins from go to woah.”
Frequently Asked Questions
No. Your Australian Immunisation Register record is yours — employers can't look it up.
What your employer receives from a Corporate Care program is participation reporting: who attended each clinic, so the program can be managed, recorded and invoiced correctly. Your clinical details stay between you, the register, and the nurse who vaccinated you.
We report each clinic's vaccinations to the Australian Immunisation Register as part of our standard program workflow. AIR requires providers to report within 24 hours and no more than 10 working days after the vaccination, and your statement updates once the register processes the record.
If you've checked myGov and it's not there, contact us — it's quicker for us to check the submission than for you to chase the register.
Email flu@corporatecare.com.au with your name, your employer's name, and the clinic date. We'll confirm the record we submitted and follow it up with the register if anything needs correcting.
The most common cause is a detail mismatch — for example, a name or date of birth entered differently at booking than on your Medicare record.
Yes. If you use a Corporate Care flu voucher at a partner pharmacy, the pharmacy that vaccinates you is the provider for that vaccination, and reports it to the Australian Immunisation Register — the same obligation that applies to every vaccination provider.
Corporate Care acknowledges the Traditional Custodians of the lands across Australia on which we work and live. We pay our respects to Elders past and present, and recognise their continuing connection to land, waters and community.